Kolkap

kolkap

24/7 AI Staff Responses

AI staff for customer conversations

AI staff that helps your business reply faster.

Teach Kolkap about your business, connect Website Chat or WhatsApp, and let it handle common questions while your team stays in control.

Kolkap

AI Receptionist

Ready to help

LIVE

Customer

Hi, are you open this Saturday? I would like to book an appointment.

AI Receptionist

Yes, we are open Saturday. What time would suit you, and may I have your name?

Answered

Lead saved

Handover ready

Built for everyday customer conversations

Helpful AI without losing the human touch.

Reply faster

Answer common customer questions using the business information you provide.

Stay organised

Keep customer conversations and follow-up leads together in one workspace.

Step in anytime

Pause AI and let a person take over whenever your customer needs one.

How it works

From your first AI staff member to live customer replies.

Step 1

Choose a role

Select the job your AI staff should do.

Step 2

Add your knowledge

Teach it your services, pricing, policies, and preferred answers.

Step 3

Test the replies

Ask real questions and review the answers before customers see them.

Step 4

Connect and go live

Choose Website Chat or WhatsApp and activate it when you are ready.

Build your AI team

Choose the AI staff your business needs.

Start with the job you need help with. Each AI staff member has a clear role and follows the business knowledge you provide.

AI Receptionist

Welcomes customers, understands what they need, and collects their basic details.

Customer Support Assistant

Answers questions about your services, pricing, policies, and support.

Sales Assistant

Responds to new enquiries and helps interested customers take the next step.

Booking Assistant

Helps customers choose a service and arrange an appointment.

Content Assistant

Creates captions, scripts, promotional copy, and customer messages.

Role first. Channel second.

Choose where your AI staff works.

Connect customer-facing staff to Website Chat, WhatsApp, or your Kolkap Inbox. Use Content Assistant in Content Studio.

Website ChatWhatsAppInboxContent Studio

Your business workspace

Your team stays organised and in control.

Business knowledge organised in your workspace

Customer conversations and leads kept together

Human handover available when your team needs it

Let AI handle routine questions. Keep your team in control.

Create AI staff that understands your business and helps customers across the channels you already use.